Privacy Policy

Last updated: 2 September 2026

AgentKart is operated by Kizennovate Technology Private Limited (GSTIN 06AALCK8648J2ZV), Floor 1, Plot No. B&B1, Enkay Tower, Vanija Nikunj, Udyog Vihar Phase 5, Gurugram, Haryana 122016. This policy explains what we collect, why, and what you can ask us to do about it.

WHAT WE COLLECT

Given by you when you register: • Your name, email address and mobile number. • Your Aadhaar number and a photograph of your Aadhaar, which we use to confirm you are a real person. Agents also give PAN, and may give GST, RERA or MSME details. • Agents complete a short liveness video so we can confirm the person registering is the person in the documents. • What you are looking for: your area, budget, property type and similar preferences. • Sellers add property details, photographs and video.

Created as you use AgentKart: • Who you expressed interest in, who you passed on, and who you matched with. • Messages you send through in-app chat. • Payment records for subscriptions, listing slots and the AK Verified deposit. Card and UPI details are handled by our payment provider and never reach our servers. • Basic technical logs, including your IP address, used to keep the service working and to investigate abuse.

WHAT OTHER PEOPLE SEE

We never show your email address, your mobile number, or any document number to another user. Not your Aadhaar, not your PAN, not your GST or RERA registration.

Other users see that a document was verified — never the number itself. They see your name, your photograph if you have set one, your public AgentKart ID, and the details relevant to matching: the area you work or are looking in, your budget band, property types, and an agent's experience and completed deals.

Contact details are exchanged by you, in chat, after both sides have expressed interest. AgentKart does not pass your phone number to anyone.

WHY WE COLLECT IT

• To verify that people on the platform are real. This is the entire point of the product. • To match you with relevant counterparties. • To operate chat, notifications and payments. • To investigate fraud, abuse and misuse. • To meet legal obligations.

We do not sell your data. We do not share it with advertisers. We do not send marketing email.

WHO WE SHARE IT WITH

• Our cloud and infrastructure providers, who store data on our behalf. • Our payment provider, for transactions you initiate. • Law enforcement or regulators where we are legally required to respond.

HOW LONG WE KEEP IT

We keep your account data while your account exists. If you delete your account we remove your profile and documents within 90 days, except where we must keep records longer for tax, legal or fraud-prevention reasons.

YOUR RIGHTS

You can ask us to show you the data we hold about you, correct it, or delete your account. Write to info@agentkart.com and we will respond within 30 days.

You can edit most of your details yourself from the You tab in the app.

SECURITY

Documents are stored in private cloud storage that is not publicly reachable, and are shown to our review team only. Access is limited to staff who need it. No system is perfect, and we will tell you promptly if a breach affects your data.

CHILDREN

AgentKart is not for anyone under 18.

GRIEVANCE OFFICER

In line with Indian law, our Grievance Officer is: Dicson Diclause grievance@agentkart.com Kizennovate Technology Private Limited, Floor 1, Plot No. B&B1, Enkay Tower, Vanija Nikunj, Udyog Vihar Phase 5, Gurugram, Haryana 122016

We acknowledge complaints within 24 hours and resolve them within 15 days.

CHANGES

We will update this page when our practices change, and the date at the top will tell you when it last changed.